Refund Policy

Merchant

Subscriptions for Aladdin (aladdin-agent.net) are sold as digital software access. Checkout and subscription billing are processed by Waffo (payment partner). Card data is handled by Waffo; we do not store full card numbers.

Subscriptions

Aladdin Pro is billed as a recurring subscription (monthly or yearly) through Waffo. Manage or cancel your subscription from the billing portal linked on the Pro page (Waffo consumer portal — sign in with the email used at checkout).

Cancellation

When you cancel, your Pro access continues until the end of the current billing period. After that, your account returns to the free tier. Local tools remain free and usable without a subscription.

Refunds

We offer a 14-day money-back guarantee on your first Pro subscription payment. If you are not satisfied, contact us within 14 days of purchase at support@aladdin-agent.net with your account email and we will process a full refund.

Renewals and subsequent billing periods are generally non-refundable except where required by applicable law. Waffo may process refunds in accordance with this policy.

How to request a refund

• Email support@aladdin-agent.net with your purchase email.
• Or use the self-serve subscription portal linked from your Pro account page.

Contact

Questions about billing or refunds? Email support@aladdin-agent.net or see Contact.